RefScheduler
Designing an app that empowers referees to
support world-class youth soccer programs
The challenge:
Efficient use of
limited volunteer
resources
To support high-quality, low-cost youth
soccer programs, volunteer resources
must be used efficiently.
Games cannot be played without
referees.
Leagues are frequently challenged by
insufficient referee resources.
Existing solutions
Most tools for managing referee
resource are web-based and are not
easily accessible to referees in the field
who have a smart phone.
Referee schedules can and sometimes
must flex due to personal issues, field
issues, and availability of teams.
There is no integrated solution that
makes it easy for referees to adapt to
changing conditions in real time.
Design Goal
Help leagues leverage their precious referee
resources efficiently.
Create an app that:
Accesses the data in the web-based tool
Gives referees the information that they
need, where and when they need it, to
allocate their resources efficiently
Integrates schedules, contacts, maps, and
weather information so that it is easy for a
referee to plan and implement her volunteer
activity
Imagine ….
6 main ideas:
• Schedule
• Location of fields relative to referee
• Profile and contact info
• Ask & Provide help
• Rules reference
• Feedback (fields, teams, refs)
4 standouts:
• Report urgent issues
• Respond to urgent issues
• Hands-free operation (NLP)
• Contact info for all stakeholders
Brainstorming
Mobile
Strategy
Early site map
Wireframes:
Hand sketch
Feedback
Likes:
• Calendar shows travel time
• Filter potential assignments
• Show events from other calendars
• Map of assignments
• Easily contact other assignment
stakeholders
Feedback
Significant Issues:
• Assignment filters are confusing
• Assignment detail is difficult to scan
visually
• Assignments list is boring
• Micro-interactions need improvement
• Needs an initial screen with links to all
features
Wireframes: Balsamiq (1/3)
Wireframes: Balsamiq (2/3)
Wireframes: Balsamiq (3/3)
Soccer Referee Colors
Eleven screens of a
working prototype
Details of the
assigned (9:00) game
Calendar
(home screen)
Weather for the
assigned game
Details of a potential
assignment (11:00)
List of potential
assignments
Messaging
Filter potential
assignments
Profile
Map/Directions to
assignment
Settings
Main menu
Core
Meanings
Accomplishment
Beauty
Creation
Community
Duty
Enlightenment
Freedom
Harmony
Justice
Oneness
Redemption
Security
Truth
Validation
Wonder
